Five Ways UX Designers Can Build More Acceptance of Their Work

Have you ever attended a design review meeting — perhaps to review the results of a design sprint (see Jake Knapp) — where the team seemed to love the work, appreciated the research that went into the design decisions, and yet ultimately decided not to move forward with the proposed design? How frustrating. Don’t they know what this means [...]

Evolving Storytelling in Product Development

Evolving Storytelling in Product Development

Imagine you've observed a problem that many people around you experience. Like how, for instance, meaningful home automation is still extremely hard for the everyday home owner to achieve. So, being a smart product manager / programmer / entrepreneur / hacker / designer / innovation-generating-machine, you set out to solve this problem once and for all! [...]

Evolution of the Zappos Product Page

We’ve come a long way in how we present products to our customers since the early days of the Internet. Let’s dust off WayBackMachine.org and see what’s changed… Then Zappos Product Page — Circa 2003We’ll focus on Zappos.com circa March 2003 (or thereabouts). One of the things that stands out to me is how, arguably, e-commerce product page [...]